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Insights

How to assess in-call sales performance in the new normal

The impact of the COVID-19 pandemic is now abundantly clear to us all, regardless of what industry you’re in. For...

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Insights

The engagement revolution: Multi-Channel to Omni-Channel Engagement Solutions

Multi-Channel, Omni-Channel, Digital Interactions, Digital Marketing, Engagement Solutions…. all terms (and there...

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Insights

Patient management in a digital world

It is well established that the COVID-19 pandemic accelerated the digital evolution of the NHS by years in a matter...

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Insights

Demystifying the NHS White Paper – a representative’s position

Q&A with Steve Meadows, Star OUTiCO Multi-Channel Account Manager...

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Insights

New product vs. established brand investment?

COVID-19 and the resulting impact on HCP access has been a catalyst for healthcare organisations to re-evaluate the...

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