As part of our expansion into the Nordic region, we are excited to welcome Helena Nyrén to the team as the Managing Director, for the Commercial & Clinical division in the Nordics.
With almost three decades of experience in the Pharmaceutical/Life Sciences arena (of which the last 13 years have been managing one of the largest recruitment and outsourcing companies in the Nordics), Helena is an authority in the industry.
“Nyrén’s appointment will add significant expertise into the Nordic Region and further strengthen our business offering and strengthen our value proposition in these markets”, says Graham McIntosh, Managing Director Commercial & Clinical (Pharma).
As an intelligent, omni-channel enabled, insights-driven sales organisation, we help healthcare companies optimise their brands. With a vision to revolutionise engagement across the industry, we derive intelligent insights to provide direction, and offer flexible, scalable resources which we can adapt at pace - integrating in-person and non-personal channels to deliver maximum impact for brands.
As the new Managing Director, Helena will focus on delivering exceptional customer experience enabled by Intelligent Agility – which is underpinned by four key pillars:
People + Platforms + Processes + Partnerships.
People - Our customer service promise is delivered by exceptional people equipped with smart insights. We provide the right information to customers, through their preferred engagement and time, to improve customer experience and patient outcomes.
Platforms – The latest digital technology combines HCP, brand and market insight to deliver intelligent brand engagement.
Processes – Since the inception of our business we have integrated a flexible working practice that helps our teams achieve more for our clients. With meaningful engagement at the heart of our business, IA enables our people to react and adapt swiftly to commercial opportunities.
Partnerships – We make change happen by forming like-minded partnerships to heighten customer experience. Through delivering meaningful engagement we are helping to demonstrate the real value of our industry.
IA is the cornerstone for commercial success in a changing world.